Remote Business analysis Jobs • Data Analysis

This role specializes in cyber resilience analysis, delivering actionable insights to key customers as an expert in utilizing the Immersive One platform capabilities, particularly focused on the human element of cyber resilience. The role will serve as the primary internal expert and customer liaison for premium support analytical services by utilizing platform data and regulatory frameworks.

In this role, you will own our CS platform, Vitally, ensuring optimal setup and integration with our CRM, Salesforce and other supporting tools within the Customer Success organization. You will be a primary owner of the relationship with our VP of Customer Success based in New York in addition to engaging with stakeholders and teams throughout the organization to achieve initiatives.